Set Your Team Up for Success: Create a Remote Communication Strategy

Hello everyone! I hope that you are all staying safe and healthy…and not getting too stir-crazy!

Many of us have been pushed into working remotely without necessarily having the support and tools we need to be effective.

That is why I have published this video (part 1 of 3) to help you and your team develop an implementable Communications Strategy that prevents us from:

  • Feeling isolated

  • Working in silos

  • Feeling or being inefficient

  • Wasting others time

Watch my video on YouTube to get started building your communication strategy!

Click here to download the PPT deck that goes with this video, including a sample Technology Plan at the end!

This will be a 3-part video series because there are 3 parts to building a Communication Strategy:

  1. Technology - ensure everyone is on the same page when they use technology

  2. Check-Ins - how do check-ins differ when working remotely?

  3. Managing Conflict - tension can build quickly, especially in the time of COVID-19 - how can we prevent and manage conflict?

I hope you enjoy and please share widely with anyone whom could benefit.

Stay tuned for more remote teams videos and please subscribe to my YouTube Channel by clicking here!

Take care, stay safe and please reach out if you have comments or feedback!

Mary

I launched my first video on YouTube - Check it out!

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Many of us are scrambling to create some kind of office at our home during this COVID-19 pandemic. Try these tips to feel less stressed!

Hey all!

So… in collaboration with my business partner, Haytham ElKhoudary, we have launched a YouTube channel on Working from Home Tips & Tricks.

We will be focusing on bringing you quick tips on building leadership skills, including efficiency tips in Microsoft Office 365 tools.

Click here to watch my first video!

Go easy on me - this is definitely a learning process, and I have much to learn when it comes to making videos.

A note about the 3 Tips for Setting Up a Home Office:

In the current COVID-19 pandemic situation, working from home has become exponentially more difficult. Many of us feel overwhelmed, stressed, and unsure of what the future looks like. In addition, many of you are trying to figure out how to manage being at home with your kids, pets, spouses/partners/friends and get work done at the same time with limited resources.

This is HARD!

So….As you listen to these tips, do what works for you. I have to remind myself to follow my own advice, and I certainly have ups and downs.

Confession: I am terrible at keeping track of time and I always forget to eat and take breaks.

Please go easy on yourself and others during this time and I hope that you might find some of these tips helpful along the way.

Sending everyone lots of strength and patience,

Mary

Does WFH feel like WTF?

This is a really hard time for many of us and I want to help support you as you transition to working from home for the first time, or give you some extra support even if you have been doing it already.

I’m going to be posting some quick videos next week with more tips and tools for setting up a home office and using collaboration tools like Microsoft Teams and Yammer to increase collaboration while working remotely.

Click here if you want to get notified of upcoming webinars & videos.

Here are some quick tips to get you started in feeling productive at your home office:

  1. Reach out and check in often

    Use Chat and text messages to stay connected. Greeting colleagues in the morning, providing status updates using your Status in Teams or Slack, even scheduling a virtual coffee-break with your colleagues can make a big difference to fostering work culture and community.

  2. Use video

    During meetings, turn on your video! Seeing people’s faces really makes a difference in building trust, increasing understanding, and getting things done. You can still look great from the top up, even in your ‘jammies! Teams has a great tool called “Blur background” that will blur everything behind you so that your colleagues can’t see your dog and kids running around and the dishes piling up in your sink.

  3. Increase collaboration

    Use real-time authoring, polls, and virtual whiteboards to maximize brainstorming and creativity while working together. Now is the time to get to know your collaboration tools and start using them!

Wishing you all well while we look after each other and embrace a virtual working world.

- Mary

Re-Entering the Workforce—Training for a Second Chance

Last week, in partnership with Motivaim and the Center for Employment Opportunities (CEO), I worked with 20 formerly incarcerated participants of CEO’s job readiness training program. The 5-hour workshop focused on strengthening professional skills related to communication, building relationships and managing difficult situations at work.

Knowing that in California recidivism rates range from 43-65%[1] within the first year of being out of prison, and that secure employment makes a huge difference in beating those odds, I felt the weight of this training more than any other training I have done over the past six years.

As a facilitator, I have to remind myself that I can’t affect or reach every person in a training. This was doubly difficult, knowing that people’s and their family’s future is on the line. Many might say that one training doesn’t make a difference—but paired with holistic services and a support network maybe it could for one person, or even a couple.

During the workshop so many topics came up—participants shared stories about their hopes for the future, their previous work experiences and their fears of being judged. Some came up to me during break because they were so excited to continue the conversation. Despite being a hot day in San Jose and in the training room—our enthusiasm and engagement with each other fueled passionate and meaningful conversations.

After the training finished I have been processing and mulling over the conversations we had the the “Wow!” moments we shared. My biggest takeaway is that regardless of background and work experience—anyone can benefit from the takeaways we shared during the workshop.

So here they are—10 key takeaways for any professional or human being:

(as you read through these—think about which you connect with the most, and of course feel free to comment below!)

  1. Finding value in ourselves through inner confidence, compassion and respect goes hand-in-hand with a hard work ethic.

  2. The need to feel accepted and have our value recognized at work is a huge driver to how we perform.

  3. Not allowing our fears or preconceptions of how others might judge us is fundamental to building new relationships and achieving success.

  4. Building a support network of allies and friends is key to finding meaning in our work. and overcoming challenges.

  5. Taking risks by using our voice, sharing something about ourselves and remaining open-minded to others can help build stronger relationships.

  6. Attitude is everything. We can shift the way we approach work and influence others better through enthusiasm & positivity.

  7. Listening and negotiating are powerful tools that: 1) create a safe work environment; 2) help us achieve our goals; 3) build stronger relationships even in difficult situations.

  8. We are in it for the long run. Which is why it’s so important to set personal and work boundaries. Our mental and physical health is directly tied to how we perform and manage relationships.

  9. Take it step-by-step. There will be ups and there will certainly be downs. Don’t take it personally, remind yourself that change happens slowly and with patience.

  10. Don’t be afraid to ask for help. Showing vulnerability is not a weakness, it is human. It helps us grow and become stronger leaders.

AND MOST IMPORTANTLY:

Find commonalities with people whom we might not think we have anything in common with. We never know when this could turn into an opportunity, could bring about a change, or change someone else’s life.


[1] https://prison2ec.org/facts/

The Shortcuts you didn't know...

I am always learning new Mac and PC shortcut keys when I am running trainings. Here are the greatest hits!

and...
remember to CLICK HERE to get more tips and tricks!

PC

WINDOWS + D Go to Desktop
WINDOWS + left/right arrow Split Screen
ALT + TAB Toggle between open windows
WINDOWS + TAB View all open windows and Virtual Desktops
WINDOWS + CTRL + right arrow Go to Virtual Desktop
WINDOWS + SHIFT + S Take a screenshot and send it to clipboard
ALT + CTRL + M Insert a Comment
ALT + CTRL + minus sign Insert the Em-dash (the long dash —)
WINDOWS + . (this is a period) Insert emoji 😍

MAC

⌘ + TAB Toggle between windows
⌘ + W Close window
⌘ + Q Close application
⌘ + OPTION + M Minimize all windows
⌘ + OPTION + H Hide all windows except Finder
⌘ + F3 Peak at Desktop
⌘ + SHIFT + 3 Screenshot of current screen
⌘ + SHIFT + 4 Take a selective screenshot
OPTION + SHIFT + Hyphen Insert the Em-Dash (the long dash —)
⌘ + Space Open Spotlight
⌘ + OPTION + Space Open Finder